HHS AI Use Case Inventory 2024

The Office of the Assistant Secretary for Technology Policy’s (ASTP) Office of the Chief Artificial Intelligence Officer (OCAIO) is responsible for leading the annual HHS AI use case inventory.

This artificial intelligence (AI) use case publication requirement was first initiated by President Trump through Executive Order 13960 “Promoting the Use of Trustworthy Artificial Intelligence in the Federal Government” and further enhanced by President Biden’s Executive Order 14110 "Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence.” The Office of Management and Budget (OMB) Memoranda M-24-10 “Advancing Governance, Innovation, and Risk Management for Agency Use of Artificial Intelligence” establishes requirements and guidance for AI governance, innovation, and risk management.

Questions can be directed to HHS.CAIO@hhs.gov.

Download All HHS AI Use Cases [CSV - 360KB]

Use Case Name Stage of System Dev Life Cycle Op Div/Staff Div
MSP Assignment Bot Implementation and Assessment CMS
Relationships, Events, Contacts, and Outreach Network (RECON) Retired CMS
Complaint Analysis POC Initiated CMS
Data Lake/Load-Extract-Transform-Load (L-ETL) Initiated CMS
FOIA Document Review/Redaction Automation Initiated CMS
Help Desk Responses Initiated CMS
508 Accessibility Automation for Documents Initiated CMS
Brand vs Generic Market Share Initiated CMS
Chat Client - Resource Library Initiated CMS
Chatbot within Hub Initiated CMS