MSP Assignment Bot
Section 1: Use Case Identifiers
Use Case ID: HHS-CMS-00017Agency: HHS
Op Div/Staff Div: CMS
Use Case Topic Area: Mission-Enabling (internal agency support)
Is the AI use case found in the below list of general commercial AI products and services?
None of the above.
What is the intended purpose and expected benefits of the AI?
This impacts automatically retrieving records from a contractor's system, and importing them into an internal OPOLE Access database. Once populated in the database the record is assigned to staff to review and adjudicate.
Pulls more cases out of BCRC and assigns much faster than an analyst. By allowing BOT to pull and assign cases instead of an analyst, this approach provides maximum time for staff to process cases which decreases the response time.
Describe the AI system's outputs.
The Medicare Secondary Payer Operations Group (MSPOG) uses a BOT to pull compromise cases out of BCRC and assign to staff in our internal Management Information System (MIS)
Stage of Development: Implementation and Assessment
Is the AI use case rights-impacting, safety-impacting, both, or neither?
Neither
Section 2: Use Case Summary
Date Initiated: 03/2022Date when Acquisition and/or Development began: 04/2022
Date Implemented: 08/2022
Date Retired: N/A
Was the AI system involved in this use case developed (or is it to be developed) under contract(s) or in-house?
Developed in-house.
Provide the Procurement Instrument Identifier(s) (PIID) of the contract(s) used.
N/A
Is this AI use case supporting a High-Impact Service Provider (HISP) public-facing service?
No
Does this AI use case disseminate information to the public?
No
How is the agency ensuring compliance with Information Quality Act guidelines, if applicable?
N/A
Does this AI use case involve personally identifiable information (PII) that is maintained by the agency?
Yes
Has the Senior Agency Official for Privacy (SAOP) assessed the privacy risks associated with this AI use case?
ongoing
Section 3: Data and Code
Do you have access to an enterprise data catalog or agency-wide data repository that enables you to identify whether or not the necessary datasets exist and are ready to develop your use case?Yes
Describe any agency-owned data used to train, fine-tune, and/or evaluate performance of the model(s) used in this use case.
case turn around times
Is there available documentation for the model training and evaluation data that demonstrates the degree to which it is appropriate to be used in analysis or for making predictions?
Documentation is complete
Which, if any, demographic variables does the AI use case explicitly use as model features?
N/A
Does this project include custom-developed code?
Yes
If the code is open-source, provide the link for the publicly available source code.
N/A
Section 4: AI Enablement and Infrastructure
Does this AI use case have an associated Authority to Operate (ATO) for an AI system?No
System Name: N/A
How long have you waited for the necessary developer tools to implement the AI use case?
Less than 6 months
For this AI use case, is the required IT infrastructure provisioned via a centralized intake form or process inside the agency?
Yes
Do you have a process in place to request access to computing resources for model training and development of the AI involved in this use case?
Yes
Has communication regarding the provisioning of your requested resources been timely?
Yes
How are existing data science tools, libraries, data products, and internally-developed AI infrastructure being re-used for the current AI use case?
Re-use production level code from a different use-case
Has information regarding the AI use case, including performance metrics and intended use of the model, been made available for review and feedback within the agency?
No documentation is available