HHS AI Use Case Inventory 2024
The Office of the Assistant Secretary for Technology Policy’s (ASTP) Office of the Chief Artificial Intelligence Officer (OCAIO) is responsible for leading the annual HHS AI use case inventory.
This artificial intelligence (AI) use case publication requirement was first initiated by President Trump through Executive Order 13960 “Promoting the Use of Trustworthy Artificial Intelligence in the Federal Government” and further enhanced by President Biden’s Executive Order 14110 "Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence.” The Office of Management and Budget (OMB) Memoranda M-24-10 “Advancing Governance, Innovation, and Risk Management for Agency Use of Artificial Intelligence” establishes requirements and guidance for AI governance, innovation, and risk management.
Questions can be directed to HHS.CAIO@hhs.gov.
| Use Case Name | Stage of System Dev Life Cycle | Op Div/Staff Div |
|---|---|---|
| Central Data Abstraction Tool-Modernized (Modernized-CDAT)- Intake Process Automation (PA) Tool | Operation and Maintenance | CMS |
| CMS Enterprise Portal Services (CMS Enterprise Portal-Chatbot) | Operation and Maintenance | CMS |
| Enhanced Direct Enrollment Outlier Detection | Operation and Maintenance | CMS |
| Exchange Complaints Review Categorization ML/AI | Operation and Maintenance | CMS |
| Feedback Analysis Solution (FAS) | Operation and Maintenance | CMS |
| IT System Utilization Optimization | Operation and Maintenance | CMS |
| Knowledge Management Platform | Operation and Maintenance | CMS |
| Risk Adjustment Outlier Analysis | Operation and Maintenance | CMS |
| Agent/Broker Fraud Analysis | Operation and Maintenance | CMS |
| CCSQ ServiceNow AI Search | Operation and Maintenance | CMS |