Immunization Information Systems Guidance Documentation Navigation and Management (IDAB EDAV Azure OpenAI Technology Use)

Section 1: Use Case Identifiers

Use Case ID: HHS-CDC-00010
Agency: HHS
Op Div/Staff Div: CDC
Use Case Topic Area: Mission-Enabling (internal agency support)
Is the AI use case found in the below list of general commercial AI products and services?
None of the above.
What is the intended purpose and expected benefits of the AI?
This AI solution (chatbot) helps with retrieving information and updating guidance documentation by increasing interactivity and discoverability of information in the Immunization Information Systems (IIS) domains of HL7 electronic data exchange standards, CDSi (Clinical decision support for immunizations), and IIS operational best practices. It provides a modernized approach to knowledge retrieval and real-time guidance, as well as support the creation of new guidance by leveraging the AI capabilities in natural language processing and content generation to draft, refine, and validate new guidance documents efficiently and accurately.

This AI solution creates a better, faster, and more actionable method for IIS SMEs to obtain IIS guidance from previously published and publicly available IIS documentation. This solution will provide a more modernized approach to knowledge retrieval and real-time guidance, as well as support the creation of new guidance by leveraging the chatbots capabilities in natural language processing and content generation to draft, refine, and validate new guidance documents efficiently and accurately.
This AI solution (chatbot) provides an efficient and user-friendly way to search, interact, and update these IIS guidance documents. It can help experts answer questions faster, new employees find information more easily, and employees better understand best practices.
Stage of Development: Acquisition and/or Development
Is the AI use case rights-impacting, safety-impacting, both, or neither?
Neither

Section 2: Use Case Summary

Date Initiated: 10/2022
Date when Acquisition and/or Development began: 08/2024
Date Implemented: N/A
Date Retired: N/A
Was the AI system involved in this use case developed (or is it to be developed) under contract(s) or in-house?
Developed with both contracting and in-house resources.
Provide the Procurement Instrument Identifier(s) (PIID) of the contract(s) used.
75D301-22-C-13291, 75D30124C20195
Is this AI use case supporting a High-Impact Service Provider (HISP) public-facing service?
N/A
Does this AI use case disseminate information to the public?
N/A
How is the agency ensuring compliance with Information Quality Act guidelines, if applicable?
N/A
Does this AI use case involve personally identifiable information (PII) that is maintained by the agency?
N/A
Has the Senior Agency Official for Privacy (SAOP) assessed the privacy risks associated with this AI use case?
ongoing

Section 3: Data and Code

Do you have access to an enterprise data catalog or agency-wide data repository that enables you to identify whether or not the necessary datasets exist and are ready to develop your use case?
No
Describe any agency-owned data used to train, fine-tune, and/or evaluate performance of the model(s) used in this use case.
We did not do any training or fine tuning, but we used the following materials to evaluate the chatbot: HL7 Documentation Data, CDSi Logic Specification 4.4 Data. This information is entirely publicly accessible.
Is there available documentation for the model training and evaluation data that demonstrates the degree to which it is appropriate to be used in analysis or for making predictions?
Documentation is widely available
Which, if any, demographic variables does the AI use case explicitly use as model features?
N/A
Does this project include custom-developed code?
N/A
Does the agency have access to the code associated with the AI use case?
N/A
If the code is open-source, provide the link for the publicly available source code.
N/A

Section 4: AI Enablement and Infrastructure

Does this AI use case have an associated Authority to Operate (ATO) for an AI system?
Yes
System Name: Enterprise Data Analytics and Visualization (EDAV) Platform
How long have you waited for the necessary developer tools to implement the AI use case?
Less than 6 months
For this AI use case, is the required IT infrastructure provisioned via a centralized intake form or process inside the agency?
Yes
Do you have a process in place to request access to computing resources for model training and development of the AI involved in this use case?
Yes
Has communication regarding the provisioning of your requested resources been timely?
Yes
How are existing data science tools, libraries, data products, and internally-developed AI infrastructure being re-used for the current AI use case?
Re-use production level code from a different use-case
Has information regarding the AI use case, including performance metrics and intended use of the model, been made available for review and feedback within the agency?
Documentation has been developed