HHSGPT

Section 1: Use Case Identifiers

Use Case ID: HHS-OCIO-00001
Agency: HHS
Op Div/Staff Div: OCIO
Use Case Topic Area: Government Services (includes Benefits and Service Delivery)
Is the AI use case found in the below list of general commercial AI products and services?
None of the above.
What is the intended purpose and expected benefits of the AI?
ChatGPT is an AI-powered chatbot developed by OpenAI, and it can be integrated with Azure, Microsoft's cloud computing platform. ChatGPT leverages the power of OpenAI's language model to provide natural language understanding and generation capabilities.

Scalability: As an AI-powered chatbot, ChatGPT can handle multiple conversations simultaneously, scaling up to meet high demand without the need for additional human resources.
Increased Efficiency: ChatGPT can automate repetitive tasks, freeing up human agents to focus on more complex or value-added activities, improving overall efficiency.

Persona Benefits:
Assist data scientists in data exploration, model prototyping, analysis, collaboration, and accessing relevant knowledge, enhancing their productivity and efficiency.

Assist policy analysts by providing instant insights, answering complex policy-related questions, and facilitating interactive discussions, enabling faster and more informed decision-making.
Assist in writing large policy documents by providing suggestions, generating coherent content, and offering language refinement, streamlining the writing process and ensuring high-quality outputs.
Describe the AI system's outputs.
At present, HHSGPT is undergoing a pilot phase throughout the entire HHS organization under an IATT.
Stage of Development: Acquisition and/or Development
Is the AI use case rights-impacting, safety-impacting, both, or neither?
Neither

Section 2: Use Case Summary

Date Initiated: 09/2023
Date when Acquisition and/or Development began: 09/2023
Date Implemented: N/A
Date Retired: N/A
Was the AI system involved in this use case developed (or is it to be developed) under contract(s) or in-house?
Developed in-house.
Provide the Procurement Instrument Identifier(s) (PIID) of the contract(s) used.
N/A
Is this AI use case supporting a High-Impact Service Provider (HISP) public-facing service?
N/A
Does this AI use case disseminate information to the public?
N/A
How is the agency ensuring compliance with Information Quality Act guidelines, if applicable?
N/A
Does this AI use case involve personally identifiable information (PII) that is maintained by the agency?
N/A
Has the Senior Agency Official for Privacy (SAOP) assessed the privacy risks associated with this AI use case?
ongoing

Section 3: Data and Code

Do you have access to an enterprise data catalog or agency-wide data repository that enables you to identify whether or not the necessary datasets exist and are ready to develop your use case?
No
Describe any agency-owned data used to train, fine-tune, and/or evaluate performance of the model(s) used in this use case.
None
Is there available documentation for the model training and evaluation data that demonstrates the degree to which it is appropriate to be used in analysis or for making predictions?
Documentation has been partially completed
Which, if any, demographic variables does the AI use case explicitly use as model features?
N/A
Does this project include custom-developed code?
N/A
Does the agency have access to the code associated with the AI use case?
N/A
If the code is open-source, provide the link for the publicly available source code.
N/A

Section 4: AI Enablement and Infrastructure

Does this AI use case have an associated Authority to Operate (ATO) for an AI system?
Yes
System Name: HHSGPT
How long have you waited for the necessary developer tools to implement the AI use case?
Less than 6 months
For this AI use case, is the required IT infrastructure provisioned via a centralized intake form or process inside the agency?
Yes
Do you have a process in place to request access to computing resources for model training and development of the AI involved in this use case?
No
Has communication regarding the provisioning of your requested resources been timely?
No
How are existing data science tools, libraries, data products, and internally-developed AI infrastructure being re-used for the current AI use case?
None
Has information regarding the AI use case, including performance metrics and intended use of the model, been made available for review and feedback within the agency?
Limited documentation for review